Take this to social media carefully. Post about your experience without naming the shop, and mention you’re pursuing legal action. Let potential customers make their own choices based on the facts.
The cracked frame is the real killer here. That’s not cosmetic damage – that’s structural. Your Mustang might be totaled. Get that assessment report ASAP.
This makes me anxious about considering restoration work on my own classic. What red flags should people watch for before hiring a shop? This thread is educational but terrifying.
I’d recommend asking the shop for a detailed work order showing exactly what was completed each year. If they can’t provide that, they essentially admit no real work was done.